Physiotherapy FAQ — 12 Direct Answers to Bengaluru’s Most-Asked Patient Questions (2026)

Most patients with mechanical lower back pain in Bengaluru need 6 to 10 physiotherapy sessions to fully resolve their symptoms. Acute back pain from a fresh muscle strain or sudden desk-work flare-up usually settles in 4 to 6 sessions across 2 to 3 weeks. Chronic back pain of 3 months or longer, or pain radiating into the leg (sciatica), typically requires 10 to 15 sessions across 6 to 8 weeks. Post-surgical spine cases (like disc replacement or fusion) need 12 to 20 sessions across 3 to 4 months. Your first visit at Pro Physiotherapy includes a full assessment, and Dr J Mazumdar gives you an honest, phase-wise session estimate on day one — not a fixed package. If pain resolves earlier, sessions stop earlier. That is our written policy.

No, you do not need a doctor’s referral to book a physiotherapist in India. Physiotherapy is a direct-access profession under the Indian Association of Physiotherapists framework. You can walk in, WhatsApp us on +91 89510 22334, or book online at prophysiotherapy.in/book. However, if you already have an X-ray, MRI, or a consultation note from an orthopaedic surgeon, neurologist, or rheumatologist, please bring or forward it before your first visit — it helps us tailor the assessment. For post-surgical cases (ACL reconstruction, total knee replacement, spine fusion, rotator cuff repair) we do request the operative note so we can match the surgeon’s rehab protocol. Insurance reimbursement policies from Bajaj Allianz, Star Health, HDFC ERGO and most Bengaluru corporate covers accept our KSPTC-registered GST invoice without a separate referral letter.

Your first physiotherapy visit at Pro Physiotherapy takes 60 minutes and has three parts. Part 1 (15 minutes): a structured history — pain onset, aggravating movements, medical background, medications, and your personal goals. Part 2 (25 minutes): a hands-on physical assessment including posture, joint range, muscle strength, neural mobility, and special orthopaedic tests. Part 3 (20 minutes): explanation of findings, a written provisional diagnosis, expected recovery timeline, session count estimate, and immediate first-day treatment (mobilisation, taping, IFT, ultrasound or dry needling as indicated). You leave with a home-exercise sheet with QR-linked videos. Wear loose comfortable clothing (shorts or tracks for lower-body cases). Please bring all previous reports, X-rays and MRI scans on CD or phone. Total first-visit fee: ₹1,000 (clinic) or ₹1,000–₹1,200 (home visit, distance-dependent).

Pro Physiotherapy treats the full spectrum of musculoskeletal, sports, neurological and women’s-health conditions. Musculoskeletal: lower back pain, sciatica, cervical spondylosis, frozen shoulder, rotator cuff tears, tennis elbow, golfer’s elbow, De Quervain’s, knee osteoarthritis, ligament sprains, meniscus tears, plantar fasciitis and heel spurs. Sports: ACL reconstruction rehab, hamstring pulls, groin strains, shin splints, jumper’s knee, IT-band syndrome, return-to-play scorecards. Post-surgical: total knee replacement, hip replacement, spine fusion, shoulder arthroscopy. Neuro: stroke, Parkinson’s disease, Bell’s palsy, BPPV vertigo, peripheral neuropathy, spinal cord injury, cerebral palsy. Women’s health: antenatal exercise, postnatal recovery, diastasis recti, pelvic floor retraining, C-section scar mobilisation. Corporate: text-neck, IT desk-worker pain, ergonomic assessments. Geriatric: fall-prevention, arthritis, post-fracture rehab and dementia-safe movement programmes.

Yes — Pro Physiotherapy is Bengaluru’s highest-rated home-visit physiotherapy service, with 911+ verified 5-star Google reviews and over 15,000 home sessions delivered since 2018. Our senior clinicians (BPT/MPT, KSPTC-registered) arrive with sanitised assessment tools, resistance bands, kinesio tape, and portable IFT and ultrasound units. Same-day slots are typical between 08:00 and 22:00. Home-visit rates start at ₹800 per follow-up session and ₹1,000–1,200 for the first assessment (distance-dependent). Home visits are strongly recommended for elderly patients, post-op cases in the first 4 weeks, stroke and Parkinson’s rehab, antenatal and postnatal recovery, and busy IT professionals. Female-clinician option is available on request. Coverage: JP Nagar all phases, Bannerghatta Road, Gottigere, Konankunte Cross, Kanakapura Road, BTM Layout, Whitefield and Hennur — and 40+ other South Bengaluru neighbourhoods.

Pro Physiotherapy is open every day of the week. Monday to Saturday: 08:00 AM to 10:00 PM. Sunday: 08:30 AM to 09:00 PM. We are closed only on Republic Day, Independence Day and Deepavali (one day each). Address: 1/26, Basement, Royal Lakefront Residency Layout, 1st Phase, Gottigere–Kengeri Road, Jambusavari Dinne Main Road, 8th Phase, J. P. Nagar, Bengaluru, Karnataka 560076. The clinic is 400 metres from Meenakshi Temple Metro Station and 1.2 kilometres from DLF Bannerghatta Road. Free two-wheeler parking is available. Call or WhatsApp +91 89510 22334 for directions or same-day slot confirmation. Home-visit dispatch and online booking are available 24/7 via prophysiotherapy.in/book. Public-holiday hours are announced on our Google Business Profile and Instagram at least 48 hours in advance.

Our home-visit service covers a wide South-Bengaluru radius from our JP Nagar 8th Phase hub. Primary same-day zones (60–90 min arrival): JP Nagar 1st, 2nd, 3rd, 4th, 5th, 6th, 7th, 8th and 9th Phases, Bannerghatta Road, Gottigere, Konankunte Cross, Kanakapura Road, BTM Layout 1st and 2nd Stages, Puttenahalli, Kothnur, Hulimavu, Arekere, Meenakshi Temple, DLF Bannerghatta, IIM Bangalore, Kalena Agrahara, Bilekahalli, Silk Board and Madiwala. Extended next-day zones: Whitefield, Hennur, Marathahalli, Sarjapur Road, HSR Layout, Koramangala, Indiranagar, Electronic City, Bommasandra, Hebbal, Yelahanka, Rajajinagar, Malleshwaram, Basavanagudi, Jayanagar and Banashankari. If your locality is outside these lists, call +91 89510 22334 — we can usually arrange a clinician within 24 hours for a modest travel supplement.

Physiotherapy at Pro Physiotherapy is transparently priced. Clinic first assessment (60 min): ₹1,000. Clinic follow-up (45 min): ₹800. Home-visit first assessment (60 min, includes travel): ₹1,000–₹1,200 depending on distance from JP Nagar 8th Phase. Home-visit follow-up (45 min): ₹800–₹900. Specialty sessions: sports injury rehab ₹1,200; sciatica or nerve pain ₹1,100; post-op knee or shoulder rehab ₹1,200; antenatal or postnatal session ₹900. Packages: 8-session pack ₹7,200 (10% off), 12-session pack ₹10,200 (15% off). We provide KSPTC-registered GST invoices accepted by Bajaj Allianz, HDFC ERGO, Star Health, ICICI Lombard, Max Bupa, Aditya Birla Health, TATA AIG and most Bengaluru corporate group insurance policies. UPI, cards, cash and bank transfer accepted. No hidden charges, no forced packages.

Yes — physiotherapy is covered by most major Indian health insurance policies, but the fine print varies. Fully covered as OPD or day-care: Bajaj Allianz Health Guard OPD rider, HDFC ERGO my:health Suraksha OPD, Star Health Comprehensive OPD, Max Bupa Health Companion OPD add-on, Aditya Birla Activ Health Platinum, and most corporate group policies of Infosys, Wipro, TCS, IBM, Amazon, Google, Cisco and Accenture. Partially covered (with hospitalisation): all standard mediclaim policies reimburse physiotherapy taken within 30 days pre-hospitalisation and 60 days post-hospitalisation for a covered procedure (spine surgery, joint replacement, fracture fixation). Not covered: cosmetic or wellness sessions with no medical diagnosis. Pro Physiotherapy provides a fully compliant GST invoice with ICD-10 diagnosis code, KSPTC registration number, session count and per-session fee — accepted by every major insurer without further paperwork.

Yes — female physiotherapists are available for both clinic visits and home visits, subject to booking notice. Dr Mandara TV (MPT Neurological Sciences, RGUHS 21TN047 + CAPFC Antenatal & Postnatal Fitness Coach) is our lead female clinician, and we have three additional female physiotherapists on rotation. Female-clinician requests are strongly recommended for postnatal recovery within the first 6–12 weeks, diastasis recti and pelvic-floor cases, breast-cancer post-surgical shoulder rehab, hijab or cultural-modesty preferences, elderly female patients uncomfortable with a male clinician, and trauma-informed rehab. Same-day female-clinician slots are typically confirmed if you book by 18:00; after 18:00 we schedule an 08:00–10:00 next-day home visit. Rates for female clinicians are identical to male clinicians — starting at ₹800 per session. See our dedicated Female Physiotherapist page for full details.

Booking a physiotherapy appointment at Pro Physiotherapy takes under two minutes. Option 1 (fastest): WhatsApp “Book” to +91 89510 22334 — our booking desk responds within 5 minutes between 08:00 and 22:00. Option 2: Call +91 89510 22334 — same hours. Option 3: Online at prophysiotherapy.in/book — pick your preferred date, time and physiotherapist; you get an instant SMS + email confirmation and an ICS calendar file. Option 4: Google Maps “Book Appointment” button on our Google Business Profile. For same-day home-visits, please book by 18:00. For clinic visits, walk-ins are welcome but calling ahead saves waiting time. First-visit paperwork (Aadhaar for KYC and a one-page consent form) is filled at your home or the clinic — no advance forms needed.

Yes — Pro Physiotherapy offers structured online video consultations for patients who cannot travel and do not need a hands-on treatment on that particular day. A 30-minute video session is ₹500 and a 45-minute session is ₹700. Online consultations work best for follow-up reviews, exercise progression, ergonomic desk-setup audits, second-opinion consultations, and patient-education sessions on chronic conditions. What online does not replace: the first hands-on assessment for a new complaint, joint mobilisations, dry needling, taping, ultrasound or IFT modalities, and post-surgical wound-review visits. Our standard recommendation is one in-person first assessment (clinic or home) followed by a mix of in-person and online follow-ups. Video calls run on WhatsApp, Google Meet, or Zoom — your preference. All prescriptions and exercise plans are shared as a downloadable PDF with linked demonstration videos.